They kept trying to get me to log into my Intuit account even though I kept telling them my taxes were not done online and I used the desktop Premier CD version, which includes one free state. I just spent 87 minutes on the phone with Turbotax and they couldn't solve it. It does download state and updates for the "dummy" return, but when I close the dummy return and click to open my tax file, I immediately get the same error 190. Enter enough information about your personal information, and the state you live in.and if any other states are involved.then go to the state section and download/install your own state (if your state has an income tax) and then buy, download, and install any additional states needed.Ģ) Do a SAVE-AS for ta file and make sure you give it a "Dummy" filename so you don't risk overwriting you original tax file,ģ) Then go to the top menu to the "Online" selection and check for all software updates, and let it install anything it finds.Ĥ) then use the "File" menu item (upper left corner "Open Tax Return") to browse to and open the file you really want to see. tax2017 datafile file has multiple states in it.then they all must be installed first.ġ) Start a NEW tax return. IF it is only one state in that file.then only one state needs to be installed, but if that original. Those states need to be installed BEFORE you attempt to open your actual 2017 tax file. The tax software must have every state installed in it that is in the real tax file you are attempting to open.
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